Account Management

The old adage is true, “Retail is Detail.” And that level of detailed account management is not easy. That’s where Paradgym’s services come in. 

  • Weekly business updates and resolution

  • Financial and Trend Forecasting

  • Order management

  • Production planning

  • Vendor scorecard management

  • Item set up and maintenance

  • Market analysis

  • Forward Planning

Some of the many details we can help with are:

And we provide end-to-end account management with consistent reporting. 

Reporting such as:

  • Account management KPIs

  • Matching activities with customer strategies

  • Regular metric management

  • Weekly and Quarterly Communication plans for all parties

  • Marketing plans and reporting 

  • Milestone setting

  • Continuous improvement

The U.S. Retail industry accounts for over $4 trillion in GDP and is the single largest employer in the country*.  For many manufacturers and product developers the size of the prize can be overwhelming. And of course, with such scale comes challenges for both the retailers and vendors.  Manufacturers and product developers can overcome these challenges by bringing in outside expertise…experts who can provide insightful solutions and strategic guidance to free their clients to do what they do best. In choosing such experts, be sure to look out for Retail Experts that can provide the total solution!

Leveraging Retail Account Management for End-to-End
Support and Expertise

What is the total solution? 

The Total Solution comes with a team of experts that provide growth driving strategies.  A team of advisors that can handle everything from SKU set-up to complex sales and inventory forecasting.  Remember, the right team of Retail Consultants support their clients by focusing on:     

Topline Sales Growth  

  • Keeping a constant eye on sales and KPI’s that impact sales

Margin Growth

  • Price tests

  • Price guidance

  • Competitive Shops 

Operational Efficiencies

  • Supply chain and logistics solutions

  • Inventory management

  • Compliance support

SKU growth

  • Vendor and Product set-up

  • SKU maintenance 

  • Assortment expansion 

Retail Account Managers know that: 

  • Data involves gathering information from multiple and complex systems and aggregating it into relevant KPI’s.  KPI’s such as: Margin, GMROI, On-hands, COGs  

  • Answers involve distilling and interpreting the data and truly understanding what it means  

    • Answers require making decisions based upon data.

Yet neither Data nor Answers are simple to gather nor easy to understand, especially not in U.S. Retail.

Third Party Expertise Can Ensure Compliance and Manage Risk 

The retail industry is subject to numerous regulations and compliance requirements that can vary by region and product category.  Legal and compliance experts help retailers and vendors navigate the complexity of various compliance issues. 

  • They ensure adherence to all relevant laws and regulations

  • They interpret retailers’ compliance reporting

  • They identify potential risks

    • Risks such as

      • Supply chain disruptions

      • Inefficient vendor processes

      • Macroeconomic forecasting issues

By proactively managing compliance adherence and risk, retailers can avoid costly penalties, protect their reputation, and maintain business continuity.

Strategic Planning and Growth

Finally, experts play a crucial role in strategic planning and growth. They can conduct market research, perform competitive analysis, identify sales trends and develop business plans. By providing an external perspective, experts can identify new market opportunities, potential partnerships, and areas for expansion. Their guidance can help retailers and vendors set realistic goals, allocate resources effectively, and execute growth strategies.

Now, let's get started.